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Privacy Policy
This document represents a legal document that serves as our Privacy Policy. It governs the privacy terms of our Website and Service.
*The last update to our Privacy Policy was posted on June 30th, 2022.

Your Privacy

Joorney follows all legal requirements to protect your privacy.
Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information.

We break up the types of information we collect into Non Personal Information and Personally Identifiable Information.
“Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser.

“Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you within access to certain features of our Website or to provide you with our Service. Personally Identifiable Information may include information such as your email address, physical location, business name, and other related information that you provide to us or that we obtain about you. It may also include any information that you upload when using our Website or Service as well as credit card or other payment information that you may present when making a purchase of our Service.

 

Information We Collect

Generally, you control the amount and type of information you provide to Joorney when using our Website.

As a Visitor, you are not required to provide us with any Personally Identifiable Information to browse our Website to find out more about our Service.

However, you may have to provide Personally Identifiable Information to Joorney when completing online forms available on our Website and/or in order for us to fulfill our Service.

Computer Information Collected

When you use our Website, Joorney automatically collects certain computer information by the interaction of your web browser with our Website. Such information is typically considered Non Personal Information. Joorney collects the following:

  • Cookies:

our Website uses “Cookies.” A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to identify the areas of our Website that you have visited, to control access to our Website’s functionality, and to personalise the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

  • Web Beacons:

We may also use a technology called “Web Beacons” to collect general information about your use of our Website and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails. Our Web Beacons are not used to track your activity outside of our Website. We do not link Non Personal Information from Web Beacons to Personally Identifiable Information without your permission.

  • Automatic Information:

We automatically receive information from your web browser. This information includes the name of the Website from which you entered our Website, if any, as well as the name of the Website to which you’re headed when you leave our Website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet provider name, web browser type, type of mobile device, and computer operating system. We only use all of this information to analyse trends among our Visitors to help improve our Website.

 

How We Use Your Information

Joorney uses the information we receive from you as follows:

  • Providing and Improving Our Website and Service

Joorney may use the Personally Identifiable information you provide to us along with any computer information we receive to provide our Service to you as well as to make improvements to our Website. Depending of the Service you purchase from us, the Personally Identifiable information you provide to us along with any computer information we receive may be shared with our head-office in the United States of America and/or with other Joorney’s office in Europe. Such offices will only receive information necessary to provide their respective services and are bound by confidentiality agreements limiting the use of such information.

  • Communications and Email Alerts

When Joorney communicates with you about our Website or Service, we will use the email address you provided. We may also send you alerts regarding your use of our Website or Service. Finally, we may also send you emails with promotional information about Joorney, unless you have opted out of receiving such information. You can change contact preferences at any time. While you can opt-out of promotional messages, you cannot opt-out of receiving Website alerts.

  • Sharing Information with Affiliates and Other Third Parties

Joorney does not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. However, we may use demographic information for data aggregation purposes, which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your Personally Identifiable Information. We may provide your Personally Identifiable Information to affiliates that provide services to Joorney with regards to our Website and Service (i.e. payment processors, web hosting companies, etc.); such affiliates will only receive information necessary to provide their respective services and will be bound by confidentiality agreements limiting the use of such information.

  • Legally Required Releases of Information

Joorney may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of Joorney, our Users, employees, and affiliates.

  • Disclosures to Successors

If Joorney is acquired or merges, in whole or in part, with another business that would become responsible for providing the Website to you, we retain the right to transfer your Personally Identifiable Information to the new business. The new business would retain the right to use your Personally Identifiable Information according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by the new business.

Protecting Your Child’s Privacy

We want to protect your Child’s privacy. Even though our Website and Service are not designed for use by a Child, we realize that a Child may attempt to access our Website. We do not collect Personally Identifiable Information from a Child. If you are a parent or guardian and believe your Child is using our Website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. If we discover on our own that a Child is accessing our Website or Service, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a Child, please do no access our Website or Service.

Links to Other Websites

Our Website may contain links to other websites. You agree that Joorney has no control over such Websites and that such websites are not subject to this Privacy Policy. These websites may have their own privacy policies and other legal documents. It is your sole responsibility to verify the privacy policies and other legal documents of such websites to see how they treat your personal information. You acknowledge that your use and access of these websites is solely at your own risk.

Our Email Policy

Joorney and/or our affiliates fully comply with laws regarding Spam, such as the Spam Act in Australia. You can always opt-out of receiving email correspondence from Joorney and/or our affiliates. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.

Our Security Policy

Joorney has constructed our Website using industry standard encryption and authentication tools to protect your Personally Identifiable Information. When we collect your Personally Identifiable Information through our Website, we encrypt this information and attempt to prevent unauthorized access to it by using industry standard technologies, such as encryption software, routers and firewalls. Unfortunately, due to the nature of the Internet, we cannot completely guarantee that your Personally Identifiable Information is completely protected. We strongly urge you to close the tab used to browse our Website after finishing using it, especially if you are sharing a computer or mobile device with someone else or are using a public computer.

Privacy Policy Updates

Joorney reserves the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

Changing Your Information

You may change your email address or other Personally Identifiable Information at any time by contacting us.

Questions About Our Privacy Practices or This Privacy Policy

If you have any questions about our Privacy Practices or this Policy, please contact us by email at privacy@joorney.com

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